Specializing in Alzheimer’s and Dementia
FAQ’s

Frequently Asked Questions

​Below are a few of the questions Safe and Sound at Home frequently receives from loved ones looking for quality Home Care. If you don’t see your question answered here, please contact us at 602-361-5852.

Q. How do you find the right Caregiver for our loved one?

A. During the initial assessment, we take detailed notes of your loved ones hobbies, interests and needs. We then review our caregiver pool to find the person with matching personality and skills.

Q: Do you train your caregivers?

A. Yes. We start by hiring caregivers and CAN’s who have experience in working in Senior Care. Then we provide education on Safe and Sound at Home processes, standards and core values. New caregivers receive 6 hour orientation on topics such as client's rights, infection control, client care tips and more

Q. Do I pay the caregiver directly?

A. No, you should never pay a caregiver directly. One designated family member will receive an invoice every two week and payments should be made directly to our office.

Q. Will I get the same caregiver every time?

A. We can’t guarantee your caregiver will always be available, but we will make every effort to have the same caregiver for every visit. We may occasionally introduce a new caregiver so you’ll always have an available substitute who is familiar with your loved ones needs and with whom you’ll feel comfortable.

Q. What do you mean by “light housekeeping”?

A. It’s those everyday chores our caregivers offer to help keep your home tidy, including doing the dishes, laundry, ironing and changing linen’s and vacuuming

Q. What if my loved one doesn’t like the caregiver?

A. If you or your family member is uncomfortable for any reason, please let us know- you won’t hurt anyone’s feelings. The most important thing is you are happy and comfortable with your caregiver. If you would like us to find you a new caregiver call and we will assist you.

Q. what if our loved one goes into the hospital?

A. Safe and Sound at Home is here is much or as little as you need us during this stressful and difficult time. As soon as you can, call our office to let us know the specific situation, an estimated length of hospital stay. We can help by providing our sitting services, during which a caregiver will stay with your loved one o you can get some rest. We can also assist with the transition to home, and making sure they are following the steps recommended by their doctor

Q. How quickly can services start?

A. Right away. In most cases less than 24 hours’ notice. We are here when you need us











safeandsoundaz.comOver 50% of our elderly will be afflicted with Alzheimer’s or Dementia, so we’ve made it our business to focus on specialized training in these areas. We want your loved ones in the hands of only the most qualified CNA’s and caregivers. Home care is changing and Safe and Sound at home is leading the way. As more and more of our elderly are opting to stay home we are here to help make that happen for as long as possible. Our Staff will make sure you loved ones home is safe from accidents and falls.​ ​Staying home, means your loved one is safe and happy and it’s our business to make that possible. Services We Offer Chronic Condition Care Memory & Alzheimer’s Care Hospital Care Hygiene, Dressing, bathing and showering Medication reminders Meal Preparation Light Housekeeping Errands Doctors’ visits Shopping Activity planning respite care Active companion Whatever the situation Safe and Sound at Home can help make it work to keep your loved one at home where they want to be. When our loved ones are able to remain in their own home. Where ever that may be, House, apartment or in Independent living in a retirement facility they live longer and are much happier. Let us come and assess your or your loved loves needs and come up with a care plan that will insure they will be safe and thrive at home. 20 Warning signs your loved one needs Help at Home. Maybe you’ve noticed mom or dad’s mail piling up. Or mom once meticulous about her appearance is wearing wrinkled clothes and not doing her hair. Perhaps there are bruises on her and when you bring up the subject you hear “everything is fine” , “nothing to worry about”. Admitting they need help would be mean they can’t take care of themselves anymore, and no one wants to lose their independence. Denial is the unrealistic hope that a problem is not really happening and will go away be itself. Admitting they need help and accepting assistance is not easy for people as they age. It represents a loss of independence. Denial plays a major role and signs get ignored. The burden often falls on the family to recognize the signs that the aging parent might need help with daily living tasks. This doesn’t necessarily mean that your loved one has to go to assisted living or a nursing home, but they may need some extra help in their homes. If they’re not willing to admit it, how do you know if your elderly parents need home care?

602-361-5852